Rent Car Communication Disaster

The personal does bot speak English. Tried to rent a car about 00:00 (it is written on Google Maps that works 24h) - answered from the second call and couldn’t even answer to the questions and they hanged up the phone. Client experience is awful. Response from the owner First of all, all our personal speaks english, you couldnt pronounce a word of english, your speaking on an english in 00:30 was like this “Rent car aaaа rent car”. The personal told you that we havent got anything available and you were replying all the time "Rent car". You couldnt explain what you whant so we thought that you were drunkt probably as you couldnt communicate.

A one-star customer review claims that the car-rental staff could not speak English and hung up during a late-night call. The owner responds that the staff did speak English, but the customer repeatedly said only “Rent car” and could not explain what they wanted, so they assumed he was drunk. The joke is the chaotic mutual misunderstanding and the owner’s defensive, error-filled reply, making it useful as a reaction to terrible communication or an absurd customer-service dispute.

• @pokupkabitka / 24419 2023-04-26