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LLMs Can't Do Customer Service

LLMs Can't Do Customer Service

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The fact that LLMs can do world class mathematics but not customer service suggests maybe we had the wrong idea of which is actually hard.
What it means

A social media post jokes that large language models can perform world-class mathematics but struggle with customer service. The punchline reverses expectations about what is difficult for AI, making it a reaction to frustrating or absurd chatbot interactions.

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image
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800×384 · 54.2 KiB
Mood
саркастичный
Language
en
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